Here are our Terms & Conditions - a bit boring but all the best websites have them ;-)

Terms & Refund Policy:

A non-refundable deposit of £30 is required at time of booking (£60 for Laser Tag, Exclusive & Disco Parties), the balance is due at the end of your party. Should you cancel your booking you will lose your deposit. Should you need to move your booking then it is at the sole discretion of the management as to whether they will allow this. In the event that this is not possible then you will have deemed to have cancelled the booking and will lose your deposit. Final numbers must be confirmed 3 days before your party, you will be charged for the number you confirm subject to the minimum for the party package booked. Joint parties will be charged at the oldest child rate. Party invitations are available at Play Shack. Due to the number of parties we run it is not possible to vary our format. Parents/carers are responsible for all children in the party (recommended ratio of parent/carer to child is 1:8). Our party bags may contain items not suitable for children under 3. Important: Parents must remain on site with any child that has severe allergies.


Site Definitions

Play Shack is registered in England & Wales No: 06876338. Registration name: WAAT Limited.
Registered address: 2 Water Court, Water Street, Birmingham B3 1HP, United Kingdom Tel: 01489 790795
email address:

  • "Play Shack" means Play Shack, 2 Water Court, Water Street, Birmingham B3 1HP, United Kingdom.
  • Site" means the website owned by WAAT Limited.
  • "User" or "You" means a user of the "Site".
General Disclaimer

We are providing the "Site" on an "as is, as available" basis to the user. "You" use the "Site" entirely at your own risk.

By accessing any areas of the "Site", the "User" agrees to be legally bound and to abide by these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the "Site". Play Shack reserves the right, at its sole discretion, to amend this agreement at any time by posting the amended terms on this "Site". The amended terms shall be effective from and after the date that they are posted on the "Site".

Party Reservation Requests

Party Reservation Requests made via this website are not deemed to be confirmed bookings until we have notified you that we have accepted the request and the date you have chosen is available.

Liability and Indemnity

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

Subject to the above, Play Shack will use reasonable endeavours to verify the accuracy of any information on this website but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.  Play Shack will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

Subject also to the above, Play Shack will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
  • loss of goodwill or reputation; or
  • special or indirect losses
  • suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

Play Shack aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the services in respect of one incident or series of incidents attributable to the same cause.

This does not affect your statutory rights as a consumer or cancellation rights.

Copyright Notice

The "User" acknowledges that the information, data, images, sounds, illustrations and other materials on the "Site" are copyrighted works of Play Shack and/or various third party providers. Reproduction or storage of information or works retrieved from this "Site", in all forms, by media or technologies now existing or hereafter developed, is forbidden without the express permission of Play Shack.

If you need to reach us, please use the email address or call: 01489 790795.

Play Shack reserves the right, at its sole discretion, to amend these Terms and Conditions at any time by posting the amended terms on this website.. The amended terms shall be effective from and after the date that they are published on the website.



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